– 30th June 2018
Purchased this pendant from the gift store at the Hill of Tara on the 1st of June this year, put it on today for the first time and the pendant fell off the chain sometime in the first hour of wearing it. Nothing happened to cause this, it didn’t get stuck or pull on anything, it was just gone. The loop on the actual chain is still there and entire so I can only assume the loop that goes into the stone was faulty.
I’d like to rescind my previous review as I have been in touch with customer service and they are replacing my broken pendant and compensating for my loss. This is a company that cares about it’s customers and it’s standard of work.
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